Thanks for shopping with Leebein.com. Our goal is to ensure your order is processed quickly and efficiently.
Regions heavily affected by the pandemic such as the US, are subjected to possible delays. I appreciate your understanding and we apologize for any inconvenience this may cause you. If you have any questions or concerns about your order, please email us at support@leebein.com and our team will be happy to assist you, 7 days a week.
Where can we deliver the package to?
We sell all our products in the United States, Canada, Australia, the United Kingdom, and EU countries.
How much does shipping cost?
You can enjoy free shipping on orders over $59, Otherwise, it costs $6.99.
What Shipping Methods Are Offered, and What Are the Respective Shipping Times?
Total delivery time = processing time + shipping time (excluding customs delays, weekends, and holidays)
All orders will need 1-3 business days to prepare and package, not including Saturday and Sunday.
PS: Pre-order delivery dates are subject to the specific product identification.
Standard Shipping
Process Time:1-3 business day.
Please expect a normal delivery time of 7-15 days.
After shipping, you can track your order.
| Shipping Destinations | Shipping Method | Shipping Charge | Expected Delivery Time | Free Standard Shipping |
|
US, CA,AU |
Standard | $6.99 | 7-12 Business Days | Orders over $59 |
|
DE, FR,AT, BE, IT, NL, |
Standard | $6.99 | 10-15 Business Days | Orders over $59 |
The shipping time is up to multiple factors, like the destination country, customs, weather, etc., which is hard to control. We are working on this all the time to improve and improve it.
If you haven't received the package for a long time, it may be a case of package loss, please get in touch with us in time, and we will handle it for you.
Note: These shipping times are only for your reference.
Will I have to pay taxes?
Each country has its own customs rules and policies. Please get in touch with local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
How can I track my order?
We will email you the corresponding information once your order is shipped. Please allow 1-2 business days for tracking information to be available.
Remind: If you can not track your order after 72 hours, please contact us at support@leebein.com.
What if the package doesn’t arrive?
If you don’t get your package 30 days after it was shipped, please contact us at support@leebein.com. We'll resend a new one or give you a full refund.
